Proactive Managed IT Services in Toronto
Stop fixing IT problems and start preventing them. Xorabyte offers all-inclusive, flat-fee Managed IT support to keep your Toronto SMB secure, productive, and profitable.
Move From Reactive “Break/Fix” to Proactive Support
Traditional IT support companies profit when you have problems. This “break/fix” model means you face unpredictable costs and frustrating downtime. We believe in a better way.
The “Break/Fix” Problem
The old way of doing things is bad for your business.
- Unpredictable Costs: You get hit with a surprise bill for every call.
- Costly Downtime: They get paid *after* your systems are already down.
- Reactive & Slow: No one is looking for problems, so small issues become disasters.
Our Managed IT Solution
Our goals are aligned with yours: 100% uptime.
- Predictable Flat-Fee: One monthly price for all your IT support.
- Maximized Uptime: We are paid to prevent problems, not just fix them.
- Proactive & Strategic: 24/7 monitoring and long-term planning (vCIO).
Our All-Inclusive Managed IT Plan
Our Managed IT Services plan is a complete solution that covers every aspect of your business technology.
24/7 Proactive Monitoring
Our systems watch your network, servers, and computers 24/7/365 to detect and resolve issues often before you even notice them.
Unlimited Helpdesk Support
Your entire team gets unlimited remote and on-site support from our friendly, local Toronto-based technicians for a fixed monthly price.
Advanced Cybersecurity
Security is not an option. Our plan includes managed firewalls, advanced endpoint protection (EDR), threat monitoring, and anti-phishing.
Backup & Disaster Recovery
We implement and manage a robust backup solution to ensure your critical data is safe, secure, and can be restored quickly in an emergency.
Strategic vCIO Planning
You get a dedicated Virtual CIO to help with IT budgeting, long-term strategy, and vendor management, ensuring your tech aligns with your goals.
Network & Patch Management
We manage all your hardware and software, ensuring all devices are updated with critical security patches to prevent vulnerabilities.
We Specialize in Your Industry
Generic IT isn’t enough. See how we help businesses in your specific sector.
Frequently Asked Questions
What is included in Managed IT Services?
Our Managed IT plan includes 24/7 monitoring, unlimited remote and on-site helpdesk support, cybersecurity protection (antivirus, firewall, anti-phishing), data backup management, and strategic vCIO planning—all for one flat monthly fee.
Will there be downtime when we switch IT providers?
No. We have a standardized onboarding process designed to be seamless. We work in the background to install our management tools and document your network while your current provider finishes their term. For most clients, the switch is completely invisible to their staff.
Do I have to sign a long-term contract?
We believe we should earn your business every month. While we offer discounts for annual agreements, we also provide flexible month-to-month options so you never feel locked in.
We already have an internal IT person. Can you work with them?
Absolutely. We offer ‘Co-Managed IT’ services where we partner with your internal team. We can handle the heavy lifting—like server maintenance, backups, and cybersecurity monitoring—freeing up your internal staff to focus on immediate user support and strategic projects.
Do you provide hardware, or do we need to buy it elsewhere?
We are a full-service IT partner. We can procure laptops, servers, and network equipment for you at competitive rates, ensuring everything is business-grade and compatible with your systems. However, if you prefer to buy your own, we are happy to advise on the specs and set it up for you.
Ready for Predictable, Proactive IT Support?
Let’s start with a no-obligation chat. We’ll review your current IT setup, identify security risks, and provide actionable recommendations for a flat-fee support plan.
Get Your Free Consultation